Hotel & Hospitality CRM
Manage bookings, guest profiles, and room revenue in one professional spreadsheet. Built for hotels, guesthouses, and boutique properties.
What's Included
- Room availability calendar
- Guest profiles and stay history
- Reservation and check-in tracker
- Revenue and occupancy dashboard
- Housekeeping task log
- Guest review and feedback tracker
- Seasonal pricing notes
- Lifetime updates
The Hotel & Hospitality CRM gives small to mid-size hotels and guesthouses a clear, organized system for managing guests, rooms, and revenue — no complex PMS required.
From reservation to check-out, every interaction is logged and visible at a glance.
Why a Spreadsheet?
Hotel Property Management Systems (PMS) typically cost $100–$300/month, with extra fees for channel management and reporting. For independent properties and boutique hotels, that’s a significant overhead. This template delivers the core functionality — reservations, guest records, occupancy tracking, housekeeping — for a one-time cost you’ll recover in the first booking.
Included Sheets
| Sheet | Purpose |
|---|---|
| Dashboard | Occupancy rate, revenue, and upcoming arrivals at a glance |
| Reservations | Booking log with check-in/out dates, room, rate, and status |
| Guests | Guest database with contact info, stay history, and preferences |
| Rooms | Room inventory with type, capacity, and current status |
| Housekeeping | Daily task log with assignment and completion tracking |
| Reviews | Guest feedback and rating tracker |
| Settings | Customize room types, rate plans, and staff names |
Who It’s For
- Independent hotels, guesthouses, and boutique properties
- Bed & breakfast owners managing direct bookings
- Hospitality managers who want visibility without monthly fees
Compatibility
Fully functional in Google Sheets (recommended) and Microsoft Excel 2016+.
Frequently asked questions
Yes. All templates work with the free version of Google Sheets. No paid subscription or Google Workspace plan required.
Absolutely. You pay once and own the template forever. No monthly fees, no recurring charges — ever.
Yes, everything is fully editable. Add your logo, change colors, rename columns, or add new fields to match your exact workflow.
You receive a Google Sheets link and an Excel (.xlsx) file. Both are instantly accessible right after purchase.
No. The templates are built for non-technical users. If you can fill in a spreadsheet, you can run your CRM with this.
We offer email support at hello@viasheet.com and WhatsApp for quick questions. Most issues are resolved within a few hours.
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